SMS Messaging Policy

Last updated: September 22, 2026

PeelBoard provides shop management software for window tint, PPF, ceramic coating, detailing, vinyl wrap and flat-glass shops. This policy describes how SMS messages are sent to customers of shops that use PeelBoard. It also covers the small number of texts PeelBoard sends to shop owners about their own account — see Texts From PeelBoard to Shop Owners at the end.

How Consent Is Collected

Customers provide their phone number and consent to receive SMS messages by submitting a quote request form on a PeelBoard-powered shop page. The following disclosure is shown on every form at the point of submission:

"By submitting this form, you consent to receive SMS messages regarding your quote and appointment. Message & data rates may apply. Reply STOP to opt out."

Types of Messages Sent

• Quote and proposal notifications
• Appointment reminders and confirmations
• Job completion and follow-up messages
• Payment receipts and invoice notifications
• Review requests after service completion

Message Frequency

Message frequency varies based on your interactions with the shop. You may receive up to 5 messages per service visit.

Opt-Out Instructions

You can opt out of SMS messages at any time by replying STOP to any message you receive. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.

Help

Reply HELP to any SMS message for assistance, or contact us at admin@getpeelboard.com.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier plan.

Supported Carriers

All major US carriers are supported including AT&T, T-Mobile, Verizon, Sprint, and others. Carrier liability is not assumed.

Texts From PeelBoard to Shop Owners

Everything above is about texts a shop sends to its own customers, where the shop is the sender of record. Separately, PeelBoard sends a small number of texts to shop owners from the PeelBoard number:

• a welcome text shortly after you start a trial, from our founder, offering to help get your shop set up;
• occasional platform messages — a new feature, something that affects your account, or a question from us;
• account alerts, such as a problem we notice with your shop's setup, messaging, or billing.

These go to the mobile number you provide when you create your PeelBoard account, which is required at signup. The basis for sending them is your account relationship with us: you gave us the number so we could reach you about your account. They are not marketing on behalf of anyone else, and we never text your customers on our own behalf.

Reply STOP to any of these messages and we stop texting that number; reply HELP for help. Message and data rates may apply. Frequency is low — beyond the welcome text, expect only occasional messages. Replies go to PeelBoard staff, who read and answer them. If you opt out of texts, we will still email you about your account, and opting out does not affect the texts your own shop sends to its customers.

Privacy

If you are a shop owner, the number on your account is used to reach you about your account as described above, and it is never given to another shop or sold. If you are a customer of a shop, your phone number is only used to send messages related to your service with the shop. We do not sell or share your phone number with third parties for marketing purposes. See our Privacy Policy for more information.

Contact

For questions about this SMS policy, contact us at admin@getpeelboard.com.