Support
Need a hand with PeelBoard? We're happy to help — most questions get a reply within one business day.
Contact us
Email us and we'll get back to you as soon as we can. Include your shop name and, if you can, a screenshot of anything that looks off.
Email admin@getpeelboard.comCommon questions
I can't sign in. Make sure you're using the email you signed up with at app.getpeelboard.com. Use "Forgot password" on the login screen to reset it. If a confirmation link isn't working, request a fresh one from the banner in your dashboard.
How do I manage my plan or billing? Your subscription is managed on the web at getpeelboard.com — sign in and open Settings → Billing to view or change your plan.
How do I set up my prices? Open Price Book in the app to add your services, packages, film tiers, and pricing. New shops get starter pricing seeded automatically for the services they select — you can fine-tune it anytime.
How do I take payments? Connect Stripe (or Square, Pro plan and up) under Settings → Payments so customers can pay deposits and invoices online. Online card payments through Stripe with a 1% platform fee per transaction ($1 min, $5 max) — paid plans pay 0%. PeelBoard never touches card data — payments are handled directly by your processor.
How do I delete my account? You can permanently delete your shop and data from Settings → Shop → Danger Zone in the app, or from our account deletion page.
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PeelBoard is operated by PeelBoard LLC.